Privacy Policy
Privacy Policy
Last updated: September 2026
At FURZION, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, place an order or contact us.
1. Who We Are
FURZION is responsible for processing your personal data.
Business name: FURZION
KVK number: 42147524
VAT number: NL005537583B38
Email: support@furzion.com
For questions about this Privacy Policy or the way we process your personal data, you can contact us using the details above.
2. Personal Information We Collect
Depending on how you use our website, we may collect the following information:
- Full name
- Billing and shipping address
- Email address
- Telephone number, if provided
- Order details and purchase history
- Payment and transaction information
- IP address
- Browser type and device information
- Website usage and cookie information
- Information you provide when contacting customer support
Payment details are processed securely by our payment providers. FURZION does not store complete payment card details.
3. How We Use Your Information
We use personal information to:
- Process and fulfil orders
- Arrange delivery of products
- Send order confirmations and shipping updates
- Provide customer service and support
- Handle returns, refunds and complaints
- Process payments
- Prevent fraud and protect website security
- Improve our website, products and services
- Comply with legal and tax obligations
- Send marketing communications where you have given the required consent
We do not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy.
4. Legal Grounds for Processing
We process your personal data on the following legal grounds:
- Contract: to process and deliver your order and provide related services
- Legal obligation: to comply with accounting, tax and other legal requirements
- Legitimate interests: to operate, secure and improve our website and business
- Consent: where consent is legally required, such as for certain cookies or marketing communications
You may withdraw your consent at any time. This does not affect the lawfulness of processing that took place before consent was withdrawn.
5. Sharing Your Information
We only share personal information when this is necessary for the operation of our business or when required by law.
This may include sharing information with:
- Shopify, our e-commerce platform
- Payment providers
- Shipping and delivery companies
- Customer service and technical service providers
- Accounting, legal or professional advisers
- Government authorities where legally required
These parties may only process your personal information as necessary to provide their services or comply with legal obligations.
We do not sell or rent your personal information to third parties.
6. Shopify
Our online store is hosted and operated through Shopify. Shopify processes personal information as necessary to provide services such as our online store, checkout, payment processing, security and order management.
Shopify may process personal data in accordance with its own privacy policy and applicable data protection laws.
7. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
- Make the website function properly
- Remember preferences
- Keep the shopping cart working
- Improve website performance
- Understand how visitors use our website
- Provide relevant features and services
Some cookies are necessary for the operation and security of the website. Other cookies, such as analytical or marketing cookies, may require your consent depending on applicable law.
You can manage your cookie preferences through the cookie settings on our website or through your browser settings. Disabling certain cookies may affect the functionality of the website.
8. Marketing Communications
We may send promotional emails or other marketing communications only where permitted by law and, where required, after receiving your consent.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at:
Transactional messages, such as order confirmations, shipping updates and important service information, are not marketing messages and may still be sent when necessary.
9. Data Retention
We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.
Some information must be retained for longer periods because of legal, accounting or tax obligations. When personal information is no longer required, we will delete it or anonymise it where reasonably possible.
10. Data Security
We take appropriate technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Unauthorised disclosure
- Alteration or destruction
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal data
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Request restriction of processing
- Object to certain processing activities
- Request a copy of your personal data
- Withdraw consent where processing is based on consent
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at:
We may need to verify your identity before processing your request. We will respond within the timeframe required by applicable law.
You also have the right to lodge a complaint with the Dutch Data Protection Authority:
Autoriteit Persoonsgegevens
12. International Data Transfers
Some service providers we use may process personal data outside the European Economic Area. Where this happens, we take appropriate measures to ensure that personal data is protected in accordance with applicable data protection law.
13. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children without appropriate legal authorisation.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services or legal obligations.
The latest version will always be published on this page. The date at the top of this page shows when the Privacy Policy was last updated.
15. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us:
FURZION
KVK number: 42147524
VAT number: NL005537583B38
Business address: Available upon request
Email: support@furzion.com