Shipping Policy

Shipping Policy

Thank you for shopping with FURZION.

Order Processing

Orders are processed within 1–3 business days.

Orders are not normally processed or shipped on weekends or public holidays. During busy periods, processing may take slightly longer.

Shipping Times

For deliveries within the Netherlands, the estimated delivery time is:

1–3 business days after the order has been processed.

Delivery times are estimates and may vary due to carrier delays, public holidays, weather conditions or other circumstances outside our control.

Shipping Costs

The standard shipping cost within the Netherlands is:

€8.95 per order

The applicable shipping cost will be shown during checkout before you complete your purchase.

From time to time, FURZION may offer free shipping promotions or other shipping offers.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email.

If tracking information is available, the email will include a tracking number or tracking link so you can monitor your shipment.

Delivery Delays

We make reasonable efforts to deliver orders within the estimated delivery period. However, unexpected delays may occur due to circumstances outside our control.

If your order is significantly delayed or appears to be lost, please contact us at:

support@furzion.com

We will investigate the issue and assist you as soon as possible.

Incorrect or Incomplete Address

Please ensure that your shipping address is correct and complete before placing your order.

If an order is returned because an incorrect or incomplete address was provided by the customer, we may contact you to arrange a new delivery. Additional shipping costs may apply where permitted by law.

This does not affect your statutory consumer rights.

Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and contact us as soon as possible at:

support@furzion.com

Please include your order number and photographs of the damage.

Contact Us

If you have any questions about shipping or delivery, please contact:

FURZION
Email: support@furzion.com

Inspired by Nature. Made for Pets.